Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.


RETURNS


All returns must be postmarked within fifteen (15) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.


RETURN PROCESS


To return an item, place the item securely in its original packaging, and mail your return to the following address:


ORKO JEWELRY INC.

Attn: Returns

İkitelli Aykosan Sanayi Sitesi 6’lı B Blok No. 151 Kat 2  İstanbul, Başakşehir 34944  Turkey  


Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 


REFUNDS


After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least thirty (30) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.


EXCEPTIONS    


For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange. 

        


QUESTIONS


If you have any questions concerning our return policy, please contact us at:

+90 531 268 27 90 

info@orkojewelry.com